Use TaskForce with multiple user profiles

For security reasons, you can allow access to Atola TaskForce only for authorized users, protect each user profile with a password, and keep processes, reports, and cases separate and confidential for each user. User credentials can be stored and managed locally or remotely.

Also, you can set up Atola TaskForce to automatically lock its screen after a certain time of inactivity and to prompt a user to log in.

Setting up user roles and profiles is an optimal solution when you want to:

What others can see and do when you share one TaskForce

After you enable User management, you become an administrator and can create up to 20 profiles with either Admin or User roles. These roles have different permissions.

What an Admin can see and do

The first profile that you create after enabling User management has an Admin role. You can have more than one profile with the Admin role on your TaskForce.

As an Admin, you can:

  • See and edit all cases of other users.
  • See and stop all processes run by other users.
  • See and print all reports created by other users.
  • Access and change all TaskForce settings.
  • Enable or disable User management.
  • Add, edit, or delete other user profiles with either Admin or User role.
  • Change other user’s password (with a local user management type only).
  • Set TaskForce to automatically lock the screen after a certain time of inactivity.
Admin sees all processes and cases of other users.

Admin sees all processes and cases of other users.

What a User can see and do

A profile with a User role is created by Admin and has limited access to TaskForce.

As a User, you can:

  • Log in only to your user profile.
  • See and edit only your cases.
  • See and print only your reports.
  • See, run, and stop only your processes.
  • Change only your password (with a local user management type only).

As a User, you can’t:

  • Access somebody else’s user profile.
  • See and edit other users’ cases.
  • See and print other users’ reports.
  • See or interrupt other users’ processes.
  • Access a device that is being used by another user
  • Access and change TaskForce settings.
  • Enable or disable User management.
  • Add, edit, or delete other user profiles.
  • Change other user’s password.
  • Disable or configure Automatically lock screen feature set by Admin.
Profiles with a User role see only their cases and processes.

Profiles with a User role see only their cases and processes.

Profiles with a User role don’t see each other’s cases and processes.

Profiles with a User role don’t see each other’s cases and processes.

Enable User management and set it to remote or local

When the multi-user mode is on, user credentials can be stored and managed either locally on a TaskForce hardware unit or remotely on a server using Active Directory and Lightweight Directory Access Protocol (LDAP).

To enable the multi-user mode and set its type:

  1. In the Atola TaskForce window, go to Menu > Settings.
  2. In the Users section, toggle User management.
  3. Select user management type: LDAP or Local.
Selecting user management type.

Selecting user management type.

  1. Log in as an administrator (The first profile, what you create after enabling User management, has an Admin role):
    • Local user management: Enter the username and password for the administrator’s profile, and then click Create.
    • Remote user management: Enter the LDAP settings, then the credentials of the administrator’s profile and click Apply. For detailed guidance, see Manage user profiles remotely using LDAP.

Manage user profiles

To learn how to set up and manage different user management types, see our dedicated guides:

Log in and log out

To log out, click Menu > Log out. Atola TaskForce locks itself and prompts you to enter a username and password. All the processes you started before logging out are still running in the background.

To log in, enter your username and password, and then click Log in. Atola TaskForce unlocks itself and shows its Home screen.

Atola TaskForce is locked and prompts you to enter a username and password.

Atola TaskForce is locked and prompts you to enter a username and password.

Automatically lock screen

As an Admin, you can set up Atola TaskForce to automatically lock its screen after a certain time of inactivity. To enable this feature, log in to a profile with the Admin role and do the next steps:

  1. Go to Menu > Settings.
  2. In the Users section, toggle Automatically lock screen.
  3. Enter a time interval in minutes you want TaskForce to wait before automatically locking in.
The Automatically lock screen toggle in the Users section of the Settings menu.

The Automatically lock screen toggle in the Users section of the Settings menu.

User management and Express mode

After you enable User management, Express mode is disabled due to security reasons.

Disable User management and password protection

As an Admin, you can disable user management and password protection for your Atola TaskForce.

To disable user management and password protection, do the following steps:

  1. Log in to a profile that has the Admin role.
  2. Go to Menu > Settings.
  3. In the Users section, toggle off User management.
Toggling off User management.

Toggling off User management.

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