Finding and opening a case
Insight's Case Management system records every step of data acquisition process saving them into reports grouped by cases.
To view the whole list of cases and their devices, go to Cases > Search/Open in the Menu bar or press Ctrl + O.
In the Search and Open Case window you will see the list of all the devices that have ever been connected and identified by your Insight.
It is possible to search for cases using multiple criteria and sort the results ascending or descending in any of the columns.
You can store multiple devices under the same case number to keep track of all devices related to a certain case.
Once a device is selected, you get a preview of the case including device details:
- when the case was created (i.e. the device was connected to the unit and identified by Insight for the first time),
- last time it was opened,
- the device model,
- serial number and
- description.
The case opens as a separate port on the Device panel of the Insight window.