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Atola Insight Forensic installation

Step 1. Download and install the latest software from this page.

Step 2. Configure your computer’s network to use the following settings:
IP address: 192.168.0.XXX, where X can be any number from 1 to 254.
Network mask:
Gateway and DNS server can be left empty or set to any value.

Step 3. Make connection between your computer’s network port and the ETH 1 port of the hardware unit.

Step 4. Power on the unit and allow 20-30 seconds for it to boot (Unit Ready LED on the back of the unit should stop blinking).

Step 5. Launch the Atola Insight Forensic software. When asked for activation details, you will need to key in the unit’s serial number. It is located on the bottom sticker of the DiskSense unit.

Quick tips

  • For best imaging speeds, disable your Windows firewall and use a gigabit Ethernet network. Disabling the firewall allows reducing the load on your computer’s CPU, which will speed up data transfers.
  • Default IP address of the DiskSense unit is To change the IP address of the DiskSense unit, use a tool located here:
    C:\Program Files\Atola Insight Forensic\DSEthernetUpdate.exe
  • To reset the DiskSense IP address to default (, turn off the unit, press and hold the IP RST button on the back of the unit and then turn on the unit. Hold IP RST button until the unit is ready (Unit Status LED is not blinking). Now the unit has default IP address (
  • Activation details are stored in the unit itself; therefore you will not need to reactivate the software if you decide to install it on another computer. It is permitted to install multiple copies of the software on many computers and use a centralized database for convenience.

  • Converting Ethernet into USB 3.0

    If you’d like to plug the unit into a USB port instead of an Ethernet port, then we recommend using a USB-to-Ethernet adapter based on an ASIX AX88179 chipset (included in the package).

    We have tested Atola Insight with these adapters and they cause no noticeable speed degradation (imaging speed decreases only by 1-2%), and they have shown to be very reliable.

    Note that you will need a USB 3.0 (SuperSpeed) port in your computer in order to achieve full imaging speeds.

    Migrating from Atola Insight v3.x

    Use these instructions if you are migrating from Atola Insight with previous-gen DiskSense USB or DiskSense Ethernet hardware units and would like to preserve the existing case management records.

    IMPORTANT: this process is not reversible. After the migration, you will not be able to use the same database with the old (v3.x) software. If you want to continue using the old (v3.x) tool, then you would have to create a new (empty) database for the old tool.

    Step 1. Record old database settings.
    Launch your old copy of Atola Insight v3.x and open Database Connection settings menu. Write down all database connection information from the screen (or take a screenshot).

    Step 2. Alter database settings of the newly installed Atola Insight Forensic v4.x software.
    Launch your new Atola Insight Forensic (v4.x) software and open Database Connection settings menu. Modify all settings to match v3.x settings noted in Step 1.

    Step 3. The software will ask you if you want to perform the upgrade. Click OK and the upgrade will be performed automatically. A backup copy of the old database will also be created before upgrade.