Atola Insight Forensic
All-in-one forensic data recovery and acquisition system
Frequently Asked Questions
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- How does the automatic diagnostic work and how accurate is it?
The automatic diagnostic function applies a
sophisticated system that analyzes electrical currents as they enter and leave
the hard drive, examines the hard drive’s responsiveness to low level commands
and incorporates firmware information (if it is accessible).
Our studies had shown that this approach is accurate in pinpointing malfunctions in at least 95%
- I don’t have training on oscilloscope use. How will I know how to analyze electrical currents from the oscilloscope?
Some data from the oscilloscope is very simple to understand (for example; when HDD power fails the lines go flat).
Users can learn to understand more complex oscilloscope information by seeking advice from other data recovery
technicians, seeking professional training, or simply through gaining experience in field.
While current monitoring technology plays an important role in the Atola Insight’s operation,
no specific skills are actually required since the current analysis is performed automatically by the tool.
- Can RAID arrays be diagnosed as a single HDD?
The Atola Insight will only diagnose the hard drive that is directly
connected to the DiskSense unit. Hard drives from RAID Arrays must be diagnosed and recovered individually.
- What are the HPA and DCO functions used for?
HPA and DCO are used mostly to limit capacity of an HDD.
They reduce a hard drive’s capacity by making a certain portion of the drive invisible.
For example, if you took a 500GB hard drive and set a DCO max LBA or HPA at 300GB, the hard drive
would appear to computers and other devices as 300GB capacity. This process is sometimes
referred to as “clipping” a hard drive. A DCO clip or HPA can be set or removed in seconds.